ITIL Drive Stakeholder Value Course
The ITIL® Drive Stakeholder Value (DSV) provides the candidate with an understanding of all types of engagement and interactions between a service provider and their customers, users, suppliers and partners.
ITIL DSV focuses on the conversion of demand into value via IT-enabled services and on the customer journey. It provides candidates with the tools to increase stakeholder satisfaction by co-creating value which is integral to business success in the modern service economy.
This is a unique module that drives IT professionals to interact with stakeholders to influence and improve the user experience.
- ITIL Drive Stakeholder Value Exam
- Take2: Free Exam Resit
- Live Expert Guidance
- Pre-Course Study Guide
- Official Digital Manual
- Digital Course Material
- Practice Tests
- Simulated Mock Exams
Upcoming courses
date_short | location | confirmed |
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20-21-22-23 January 2025 | Virtual | |
20-21-22-23 January 2025 | Virtual |
ITIL Drive Stakeholder Value Courses
EARLY BIRD PROMOTION: the promotion, if available, ends 21 days before the start date of the course.
location | language | date_long | price_long | confirmed_available | book |
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Virtual | English | 20-21-22-23 January 2025 | CHF 1875 | Seats Available | Book now |
Virtual | French | 20-21-22-23 January 2025 | CHF 1875 | Seats Available | Book now |
Virtual | English | 5-6-7-8 May 2025 | CHF 1875 | Seats Available | Book now |
Virtual | French | 5-6-7-8 May 2025 | CHF 1875 | Seats Available | Book now |
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