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Internationalen
QRP International FlagBelgiumenfrnl
QRP International FlagFrancefr
QRP International FlagItalyit
QRP International FlagLuxembourgenfr
QRP International FlagSpaines
QRP International FlagSwitzerlanddeenfr
QRP International FlagNetherlandsnl
Need Help? +41 43 588 10 36
Choose your Country and language
Home/Courses/ITIL 4/ITIL 4 Foundation E-Learning Course
ITIL 4 Foundation E-Learning Course
ITIL training istitute switzerland

ITIL 4 Foundation E-Learning Course

The ITIL Foundation E-Learning course is based on the official ITIL 4 syllabus and available in German, English and French. Developed by QRP in-house experts, our fully accredited ITIL E-Learning course has been taken from the official ITIL syllabus and made into an interactive online training solution in order to prepare you for the ITIL Foundation exam.

INFORMATION

  • 100% Online
  • 12 months of access
  • ITIL 4 Foundation Exam
  • Official Digital Manual
  • Language: English, German and French
  • Duration: 12+ hours

TARGET AUDIENCE

  • Individuals at the start of their journey in Service Management
  • ITSM Managers and aspiring ITSM Managers
  • Individuals working in other parts of “IT” (digital, product, development) with strong interface with service delivery
  • Existing ITIL qualification holders wishing to update their knowledge.

PREREQUISITES

  • IT Service Management experience

Try our Demo-Lesson for free

Objectives of the ITIL Foundation Online:

  • Understand the key concepts of Service Management
  • Understand how the ITIL guiding principles can help an organization adopt and adapt service management
  • Understand the four dimensions of service management
  • Understand the purpose and components of the ITIL Service Value System
  • Understand the activities of the Service Value Chain, and how they interconnect
  • Know the purpose and terms of the 15 ITIL practices
  • Understand 7 ITIL practices

For our E-Learning training course participants only need an Internet-capable PC, a reliable internet connection and an updated browser (such as Firefox, Chrome or Internet Explorer).

ITIL Foundation E-Learning: how does it work?

Study at your own pace

Study at home at your own pace! Our online training platform is available 24 hours a day, seven days a week. You just need an internet connection. You can define your pace and study how many hours you need. You will have access to the online learning platform for 12 months.

Explanatory videos

You will find a number of online presentations that explain the key ITIL 4 concepts. Each video has a duration of 10-15 minutes and includes progress test interactions. The videos have been developed by our expert trainers and include real case scenarios in order to give you the best possible training experience.

Test questions & project scenario exercises

In each ITIL 4 Foundation lesson, you will find a number of multiple-choice questions to simulate the real exam experience.

Tutor support

Our ITIL 4 e-learning solution is based on an easy structure and meant to be self-explanatory. Even so, every participant is unique and to make sure that you feel confident with every next step of your study approach you can contact your tutor if you have any questions about the lessons you just covered.

Exam Preparation

QRP uses the MemoTrainer™ system designed to challenge learners by selective repetition and smart exercises to activate knowledge and stimulate long term memory.

As part of the final exam preparation, the ITIL online course offers access to a complete simulated mock exam with explanations.

Online exam included

Your exam will take place online thanks to the remote ProctorU technology which gives you the freedom to take your exams at a time and location convenient for you. Exams can be taken 24 hours a day, seven days a week, using a webcam and a reliable high-speed internet connection.

ITIL 4 Foundation Examination Design

  • Number of questions: 40
  • Type of questions: multiple choice
  • Marks: 40 marks available.
  • Provisional pass mark: 65% or higher
  • Duration: 60 minutes (75 for non-native speakers)
  • This is a ‘closed book’ examination

Upon successful completion of the exam and following confirmation of the results, the participants will receive a unique, secure and auditable electronic certificate from PeopleCert. The ITIL Foundation certification is mandatory to access the further ITIL 4 modules which require candidates’ ability to apply the ITIL framework key concepts in a working environment.

How to buy your ITIL 4 E-Learning

Click on “Book now” to buy your E-Learning! The exam is included in the price. You will have 12 months of access to an online platform, where you can study for your exam. After buying your E-Learning, you will receive an exam voucher and all the information for booking and passing your exam.

ITIL 4 Foundation12 monthsEnglishCHF 820Book now
ITIL 4 Foundation12 monthsFrenchCHF 820Book now
ITIL 4 Foundation12 monthsGermanCHF 820Book now

Do you want to receive more information on ITIL 4 Foundation courses?

Just fill in the form below with all your questions and doubts about the solution or pricing. We’ll help you choose the perfect training solution to suit your needs.

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