Change Management Foundation Training and Certification

Following the completion of the course participants should be able to:

• Explain the current context of change and how this is evolving
• Understand major drivers of change and the organisational context of a change including the effects of organisational culture
• Describe different approaches to planning and delivering change, including the value of collaborative ‘co-design’ approaches
• Assess the impact of change and identify ways to support people through change, developing strategies to overcome resistance and build motivation for change
• Support people who are in key change roles and help them build an effective change team
• Explain how understanding of human dynamics and organisational context is changing the way we approach change
• Analyse stakeholders and power dynamics to develop appropriate engagement strategies and develop effective communication and engagement plans for change
• Identify different types of measurement that can be used to track the effectiveness of change management activities and apply change analytics for change management
• Pass the Change Management Foundation exam